" If you ’re told you need repairs , always ask to see the payoff with your unit . If they refuse to show or excuse it to you , there is a salutary chance they are clear it up . "
A recent viral Redditthreadasked people to share the secrets they’ve learned from working in certain industries, and people provided a ton of useful insider info. Wesharedthose highlights with theBuzzFeed Community, who also replied with some interesting industry secrets of their own. Here’s what people revealed:
1.“If you’d like to get in on high-paying market research and focus groups, your chances are better if you answer with an income over $50K (a magic number). Don’t reject ANYTHING if they present you with a question like, ‘Of the following, which would you never drink?’ or, ‘Of the following, which ones would you consider using?’ White women fill up quickly, so if you’re not a white woman, let them know in the pre-qualifying survey. If you can, answer all the way to the end of the pre-qualifying surveys and then reset it. Reading through it all the way will give you an idea of what the study is about so you can influence your answers. These work really well for the higher paying ($100—$500 average) qualitative studies, not those mall surveys where they just want bodies and pay $2.00. I left the industry. I hated it. Go make some money, friends!”
— senorcoconut1
2.“When items are listed on sale at the grocery store, the sale price will be listed on a bib part of the tag while the ‘regular’ price is listed on the sticky part attached to the shelf. The ‘regular price’ is hiked up, sometimes by several dollars, to make it look like you’re getting a better sale than you actually are, when, in fact, the sale might actually not be that great of a deal at all. The sale price might even be almost as much as before the sale. Pay attention to items at regular price when they are not on sale to ensure you’re not getting swindled.”
— u / OutplayedPawn
" I ’ve seen Safeway do this to a deplorable extent . if you ’re beak things out of a cut-rate sale section , make indisputable to swing by the real gangway . The original price may be cheap than what they list on the ' sale ' slate , and sometimes the ware is missing units or damage ! It should be illegal . "
— latentblonde
" I worked at a national pet store chain for seven days . When the new monthly sales agreement signage comes in , the sale terms will be the normal price of the aim seat under a newly raised price . This keep masses buying the stuff because they consider they were getting a unspoiled trade when it was just hide that the normal price was raise by 50 % or more . Walmart is just being more obvious about it . "
— p46bf3ddf0
3.“Your social media DMs are not private. Every platform has underpaid contractors reviewing them and yes, they see your nudes.”
— poeticfan81
4.“I work in the HVAC service industry. I’ve seen a lot of shady things done. The biggest one is scamming people who obviously know nothing about their systems on repairs. A local business was caught charging people for repairs that were never done. They would be on-site for a few hours and move some things around but never do any work. A technician who worked for my company briefly was caught condemning perfectly fine motors and AC coils so he could turn the removed parts in for scrap money. If you’re told you need repairs, always ask to see the issues with your unit. If they refuse to show or explain it to you, there is a good chance they are making it up.”
" Also , if you are having repairs done , keep an oculus on the actor . It is middling obvious when someone is pretending to work on a unit . Not all company are bad like that , but enough are , so it deserve your attention until you work up a relationship with the company . "
5.“I work in a call center for a large cellular company and have a dirty, little secret that consists of just two words. Ready? Be nice. That’s all it takes. There’s no need to threaten anyone, be aggressive, or take your anger out on us. We’re real people just like you, not just a voice on the other end of the line. When you’re rude, belligerent, or threatening toward us, that makes us want to do less for you. And, we will. We’ll do as little as possible and maybe make you jump through extra hoops for being a pain. But, if you’re nice and patient, and treat us like human beings, we’ll bend over backwards to do what we can for you. We didn’t cause the situation you’re in. While it’s reasonable to be upset about something, taking it out on someone else is completely unreasonable. Talk to us. Tell us what’s going on. Give us a chance to help, and we will.”
— atomic number 92 / Haifisch2112
" YES . SO MUCH YES . Did you just yell at someone and cling up on them in a rage , then call back to speak to someone else ? There ’s a tangible chance the individual you just hollo at and hung up on is sit right next to the person you ’re currently on the sound with , and the person you ’re talking with hear much more than you wanted them to . I do n’t know who got the mind that call nerve centre are vast warehouses run over with alien ; it ’s an office just like any other , which mean we pose together and we do , in fact , know each other ! My company coordinate with another team in a dissimilar city , but have you ever heard of Slack ? We ’re all on one liberal team duct , and we put warnings about ' passionate ' customers there . "
— emilym4e8497a33
" I worked in client service claim for a large manufacturer . The 2d I hear , ' My attorney will be calling you , ' the claim was denied . Sure , some lawyer will drop clip on your $ 1,000 claim . We have a Brobdingnagian effectual department . We do n’t really need you as our client , as it ’s obvious you will complain and diss the product . Even if I find like the client was wrong , if they were really nice , sometimes I just paid them because that is the client we need to keep . "
— anybodybutme
" I work in a genial wellness office , and I spend 85 % of my day answer the sound . When you start the conversation yelling or being belligerent , I already do n’t require to assist you with your problem . I understand that it can be incredibly frustrating to have to look for your medication refill , but I am not your prescriber , and I am trying to assist . If you care for me like a person , I will jump through hoops on fire to get you what you need . Start off rude ? You go straight to the bottom of my tilt . "
— bmason214
6.“Working behind the chair in salons for over 30 years, I’ve witnessed and fired many unprofessional hairstylists because of behavior working with kids. If your child is rude or disrespectful, or if a parent is dismissive of the stylist’s request for assistance, I know your child will take the unknown consequences for some common complaints. A stylist can apply too much pressure when combing the hair (a hard raking to their tender scalp), pulling the child’s hair harder for sectioning, and even spraying their faces with the water bottle throughout the service if you’re not paying attention. Be nice to your child’s hairstylist. They can truly inflict some hurt on your little one, or just royally screw up the haircut and blame it on your wiggly one. Best advice: Be respectful of ANY service provider. They have more power than you fully understand.”
— bestghost62
7.“Most people don’t realize how badly they are getting screwed by their insurance company when they make a claim. I worked in a body shop for 19 years, and I can’t believe the ‘repairs’ they wanted us to do, or the low-ball payouts offered to their insureds if they decided to cash out. Aftermarket (made in Taiwan) parts, not following OEM guidelines, ‘network’ or ‘preferred’ shops working for reduced rates, and legalized steering are just the beginning. Just because a car looks good after a repair doesn’t mean it’s safe.”
" All the big indemnity companies are publicly trade and do n’t care about you . All they care about is report profit to their shareowner . That means minimizing payouts . They ’re not on your side , you ’re not in unspoiled hands , and they ’re like the worst neighbour ever who wo n’t go off . workshop for good insurance , not just cheap premiums . "
— shymatcha95
" I worked in insurance . Never accept their first offer if your car is totaled . They are tell to modest - Lucille Ball on that first offer . "
— trismi928
8.“I have worked in the casino industry for 37 years. The dirty secret about gambling is EVERYBODY LOSES; not one person ever wins. I’ve worked high-limit for over 30 years, and you see the same people for 30 years destroying their lives and families. Don’t believe anyone’s BS with systems, especially if they are the biggest losers. In particular, poker players are the lowest denominator of gamblers.”
— modernsinger815
9.“I worked for a canned seafood company, and we sold our same product as a private label to other companies such as Trader Joe’s or Walmart. They could mark down the product, but you’re buying the same thing whether you bought the store or our name-brand product. Next time, go for the product that is priced lower because essentially it will be the same product as the name brand that is priced higher.”
— luckydaisy30
10.“If you don’t have prescription drug coverage, your best bet is probably an independent pharmacy for lower prices. While it may seem like going to a big chain would be cheaper, chains like Walgreens have their prices set at the corporate level, and they’re not allowed to adjust them at the store. Going to an independently owned pharmacy, they have more discretion to work with you on pricing, oftentimes without the need to sign up for programs like GoodRx which sell your private information. I’ve been with my pharmacy for 25 years this June. We want and value our customers and have more time to commit to helping them since we’re not forced to work understaffed. Consider your local independent pharmacy (franchises like Healthmart and Good Neighbor are also mostly independently run). The benefits you think you’re getting with the big chains may not actually be real for your situation.”
— dream82mp
11.“Most large customer service departments have a note system. If someone’s nasty to an agent in the Philippines, you’d see the note in Washington.”
— monkeybuttmom
12.“I used to work for a major talent agency in Hollywood, and many Academy voters never watched the screeners and let their assistants vote on their behalf.”
— u / Bug - Secure
" Both of my parents were in the Screen Actors Guild . Every time they got the screener motion picture and the anatomy to vote , they would give them to me so I got to vote double . I am not in the Screen Actors Guild . I was a writing table , but I could n’t wait to vote because if there were two people in a category I like , I got to vote for both . "
— gayleferris
13.“Any time a workplace wins a ‘top 25 workplaces in your state’ award, money was exchanged for that.”
— soften - animal foot
14.“I work in a hardware store-type place, and we sell different brand versions of different things. Most of the time, there will be an alternative to whatever product you need, and if the one you want is sold out, we’re more than happy to look for a fairly-priced alternative with you. My job is to sell you the right thing, not the most expensive thing. The secret? If you’re a nice customer who treats us respectfully and kindly, and the item you want is more expensive, we will knock off the difference. In theory, we can do that for absolutely any customer if there’s a price difference. However, if you’re an a-hole, you get in my personal space, or (and this is so petty) you get snarky about the fact that I sing along with the radio, I’ll just apologize and say there’s a price difference and you have to pay it.”
" And , when I say a - gob , I intend the kind of people who are lean in BuzzFeed article about nightmare customers . If you ’re just a minuscule frustrated that the specific product you need is n’t available , that ’s o.k. . If you blame me and act like I kicked you in the genitals because of it , that ’s when you ’re an a - hole . "
— garebehr
15.“I’ve worked in two commercial rest homes: memory care and assisted living. They cut every corner known to man. The kitchens are pretty much guaranteed to be eligible for immediate jeopardy, meaning that if they fail a random inspection, they will be shut down that same day. The monthly food budget was less than what salary workers got paid. Food would appear rotten right off the trucks, and we were still instructed to pick out the ‘bad stuff’ and feed the rest to the residents. The rent is so predatory to families and residents. It was over $2,500–$3,000 for a single-person room every month WITHOUT utilities. The residents pay $50 a meal for it to come cold and mushy in a styrofoam box.”
" On top of that , their money is all monitored and controlled by staff at the home , and they are only allowed to expend $ 150–$200 dollars of their own money in a month . The home are so short-staffed that dementia or assisted maintenance residents would sit at their dining mesa well past an hour after mealtimes . They would suffer bowel impactions that never got treated , guide to death for some of them .
The older serviceman will , no doubt , sexually harass or assault you if your haircloth go down to your shoulder , no matter your gender , and nobody does a damn matter about it . I ’ve been hit , kicked , cry at , and fumble more times than I can reckon . HR says to suck it up every time it is cover . Nurses and health professional would routinely slip pain Master of Education and fudge the number on prescribed chart . They would also leave occupant sit in their own stain for hours . We had a runaway dementia resident of late who was unaccounted for for about four 60 minutes . A residential area - trial search party found her soundbox in the forest the next day . After that , the home send out all of their residents to surrounding home without yield locations or middleman info to any of the families . essentially , it ’s wicked .
If a be intimate one needs around - the - clock care , see a small , residential rest dwelling that fits their needs . Never go commercial or chain because you will regret it . You will be sucked juiceless financially with nothing to show for it but a very unhappy or insalubrious loved one . "
— u / perilsoflife
" The food for thought budget in aided life readiness and even in independent aliveness is laughably small , and it ’s so full of salt , it ’s no wonder that residents get so dehydrated all the time . intimate torment is also a problem , and if the stave is low enough , there is not a whole lot HR can do . Now that I ’ve worked in that environment , I ’ll die in my own home , thanks . "
— born_with_no_bones
" I was in a rehabilitation mall for a few weeks after an stroke . It was mostly aim toward older citizenry , but it was the only discussion center like that in my country . I was SO angry about how I was treated because it made me opine about all the citizenry there who were less cognizant of what was pass on and being taken advantage of . I have some dietary confinement , along with some allergies , and the faculty enunciate they ’d make a line of it , but then they repeatedly brought me food I ’m allergic to . call for help sometimes charter half an hour or more . What if it was pressing ? What if someone older did n’t realise they were n’t supposed to eat ball , or whatever ? "
— panda_13
16.“Your loved one looks at peace in their casket, but what you don’t know is they have plastic eye caps under their eyelids that are (sometimes, not always) glued shut. There are either wires or sutures holding their mouth together, and usually, there is some cotton and a bit of wax on the inside to form that subtle smile. A styrofoam block might be under their back to make the positioning look more natural and comfortable. There might be styrofoam blocks under the padding to help hold their arms in position. Depending on the case, they’re probably wrapped in plastic garments underneath the clothing provided. There is a lot of smoke and mirrors in preparation for a decedent.”
— u / Agreeable - Walk1886
" They will also ( mayhap not always ) put a plastic purse over the deceased head before a funeral to continue the make - up before the religious service . I once worked as a floral pitch driver and had to fork out flowers to a funeral . I opened the door from the outside and the wind caught the udder over the head . frightened the crap out of me thinking the consistence was moving ! "
— sweetpenguin21
17.“When I worked in a call center, we instructed trainees to use the phrase, ‘Hold on one moment please while I research this for you,’ if they had a question and needed to ask the trainers or managers. It sounds more confident than, ‘I need to look that up.’ Callers will rip your head off through the phone if they think they can get away with it. The confident speech tricks I learned from working there have helped in many situations since.”
— frenchieevan
" I ’m a supervisor , and that is something that gets pushed in training . Do n’t let them know you ’re asking someone else the question , because then they ’ll necessitate to verbalise to that someone else . "
— ieat2muchcandy
" Customer table service representative here . Even if we solve at family , we are not leave to say we influence at home . Be courteous to us and we will do what we can with our limited resources . When you require to verbalize to a supervisory program , you are being transferred to another CSR , and if you still desire a executive program , the person can only leave what limited resources we are given . If the hold time is foresightful , we already get laid so because we are lucky to get a few second residuum between calls . We do what we can with what we have and after over an minute , we ’re exhausted with many 60 minutes to go . If you do n’t care your insurance programme , do n’t take it out on the federal agent , the agent above , or their executive program . All the details on your plan come from someone high up in either the broker , benefits decision maker or HR section . "
— s43e88cd45
18.“When I had no insurance or lousy insurance, I told my doctor, and she typically offered me samples of newer drugs that I could have free. If your doctor is reasonable and able, you might be surprised how much they will help you out. When I was paying directly out of pocket, she also gave me a discount on the visit.”
— sparklesthecupcake
19.And: “In the medical/insurance/legal field. If you go for an IME (independent medical examination), you see a doctor. It takes 10 minutes to see a person and make their determination. But, all of your medical records are reviewed by people who may or may not know (in many cases not) anything about human anatomy or medicine. They summarize your accident history and medical treatment so the doctor can skim it a minute or two before you arrive. That same report gets finalized with the doctor’s findings and sent off to whoever requested the IME.”
" These same hoi polloi also drop a line MDRs ( medical determination principle ) . These people reexamine your records and determine your eligibility for recompense or coverage . It was troubling when one person asked what the ' olecranon ' was and aver , ' I think it ’s a typo ! Do you think they fell on an old wax crayon and got hurt ? ' They were serious . I never heard a person ask a question so earnestly . "
mention : submission have been edited for duration and/or limpidity .
